New Study: What Innovative Restaurants Are Doing Right Now
There’s so much noise in the industry on what restaurants should be doing to stay relevant. Luckily, the latest restaurant readiness index just came out, and it’s telling us what innovative restaurants are doing right now.
The restaurant readiness index is an analysis of 178 QSRs and more than 100 features available in the restaurants, online and through mobile apps. Each restaurant is then graded from 0 to 100, representing no innovation at all to most innovative.
Here are some of the facts about the restaurants in the study that you should know:
These stats only scratch the surface of the insights the report provides, but they do give a sense of what savvy restaurants are doing
IHOP executive director and head of IT Michael Chachula puts it perfectly: “When you think about this digital evolution, it really all comes back to the idea of removing friction. It’s about making things more convenient, and using mobile technology, the Internet of Things or whatever comes next to provide a fully immersive experience for guests.”
We couldn’t agree more. To read the full report, head to read the full report on PYMNTS.com. As always, subscribe to our blog to get the hottest stories and more important news like this: