Staff Training? There’s an App for That.
The restaurant industry is exploding with new tech aimed to improve the efficiency of day-to-day operations; Cloud-based point of sale systems give operators instantaneous access to their business’ performance, mobile payments and online ordering are helping increase efficiency, and tablets are replacing servers to reduce wait times and quicken the dining experience.
So far, the latest tech trends have ignored the fact that a successful business is built around the people who represent your brand the most; your staff. You need to be sure that your staff is well trained, that line cooks are preparing menu items correctly and delivering the high-quality food items your guests expect. You need to be sure that cashiers are friendly, knowledgeable, and representative of your brand. And with high employee turnover rates, staff training can be especially challenging for restauranteurs.
Training staff using their phones is now a possibility. Schoox, a social e-Learning training platform from Red Book Connect now has an app that allows operators to create their own training documents and upload courses, videos, web content, and more that their employees can access right from the palm of their hand. By providing a free app, Red Book Connect is enabling managers and employees to continue their training and development from anywhere at anytime.
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Photo Credit: Jake Liefer