Author: Jenna Calderara

Introducing Golden Krust

Golden Krust, the largest Caribbean fast-casual brand in the U.S. with 100+ locations, has launched a branded app, web ordering, and loyalty program to offer rewards to their valued diners.  Since their launch in...

[Case Study] Pokeworks Case Study

case_study_link: https://agency.thelevelup.com/pokeworks-case-study case_study_name: [Case study] Pokeworks Partners with Grubhub to Acquire New Diners and Create Loyal Fans

How to Respond to Negative Reviews

It goes without saying that when you own or run a restaurant business, you will encounter negative feedback at some point. Even if your sales are high, your employees are happy, and business is...

3 Benefits to Opening a Virtual Restaurant

Since 2014, online ordering has grown 300% faster than dine-in traffic.  This growth in off-premise and takeout orders has increased production demands for restaurants nationwide.  To keep up, restaurants have done everything from designating...